APQA Quality Assurance
Advancing academic excellence through planning, quality and evidenceprogrammes.
Quality Assurance
Quality Assurance oversees the Institutional Quality Management System (IQMS), supporting the quality, relevance and continuous improvement of teaching, learning, research and academic support services.
It coordinates programme reviews, accreditation processes, audits, evaluations and improvement planning in line with national quality assurance requirements.
Plan · Do · Check · Act
The Quality Assurance Policy describes a continuous improvement cycle built around four core activities.
Plan
Design or revise processes and components to improve results.
Do
Implement the plan and measure its performance.
Check
Assess measurements and report results to decision-makers.
Act
Decide on changes needed to improve the process.
How quality assurance is implemented
Shared Responsibility
Quality assurance is both centralised and decentralised. APQA facilitates and coordinates, while departments remain responsible for quality in their areas.
Critical Self-Evaluation
Self-evaluation is a primary mechanism for quality assurance, enabling units to identify strengths, weaknesses and areas for development.
External Evaluation
Academic and support functions are evaluated externally according to defined cycles and requirements.
Periodic Review
Performance of departments, sections and academic programmes is monitored and reviewed to support continuous quality improvement.
Compliance
Quality processes support compliance with University policies and national and statutory requirements.
Capacity Development
Workshops and capacity-building activities strengthen understanding of quality measures, policies, rules and regulations.
Compliance, performance and development
Quality improvement is advanced through continuous monitoring and evaluation of academic, administrative, support-service and other institutional activities, with the objective of promoting excellence.
Quality Assurance Policy
Access the University’s policy framework for institutional quality assurance, evaluation and continuous improvement.