Use the guidance on this page to restore access to your University network account.
Directorate of Information Technology Services
Network Password Reset
Restore access to your UNIVEN network account and connected digital services.
Account Support
Network password reset
Use the University guidance below to regain access to your network credentials and connected services.
Univen IT Services has launched a new password reset facility for staff and students which will enable users to change their network passwords themselves with ease. You need to have the following available to register for this service:
- An alternative non-UNIVEN email address for the password reset registration process. A PIN will be sent to this email address in case you need to change your password when a reset is required.
- A mobile phone. A PIN will be sent to this mobile number in case you need to change your password when a reset is required.
IT Support Help Desk
- Phone: +27 15 9629123
IT Support Help Desk
Dear Univen Students
– Please note that if you are getting any error while trying to reset your Microsoft Password send a screenshot of the error to ICTSupport@univen.ac.za
– For other Moodle queries (Upload assignment, write a test etc) send them to studentlmssupport@univen.ac.za
Regards
E-Learning Team
Need assistance?
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Use the University ICT Service Portal for systems, connectivity, account and digital-service support.